No partition possible for reinstallation of El Capitan

I have major problems on both OS X and win 7 (imac 2009).

The computer is unusable, especially the keyboard. This follows an update to El Capitan a couple of weeks ago.


The computer does not boot with any keys (keyboard problems), the only start up disk available is bootcamp, but OS X and recovery disks are visible on win 7 in bootcamp console.

I tried reinstalling El Capitan but no disks are available for partition, so i'm blocked (needs to be GUID which I don't have).


I have saved all files and would really like to restore systems. However, the dvd is not working (ejects) for both OSX installation DVD or win 7 iso burnt dvd.

I'm wondering if the this is repairable ? Thanks in adavnce for any advice.

iMac, OS X El Capitan (10.11.6)

Posted on Aug 29, 2016 1:16 AM

Reply
98 replies

Aug 29, 2016 4:02 AM in response to SHGD

SHGD wrote:


I have major problems on both OS X and win 7 (imac 2009).

The computer is unusable, especially the keyboard. This follows an update to El Capitan a couple of weeks ago.

Is this an Apple Keyboard? Did the problems right after the upgrade, or a few days later.


The computer does not boot with any keys (keyboard problems), the only start up disk available is bootcamp, but OS X and recovery disks are visible on win 7 in bootcamp console.

If Alt/Option keys do not work during boot up, does Command+R or Command+Opt+R work? If is it an Apple keyboard, have you run a SMC and NVRAM Reset.



I have saved all files and would really like to restore systems. However, the dvd is not working (ejects) for both OSX installation DVD or win 7 iso burnt dvd.

I'm wondering if the this is repairable ? Thanks in adavnce for any advice.

Do you have a Time Machine backup? Was your Optical drive working properly prior yo the El Capitan upgrade?

Aug 29, 2016 4:24 AM in response to Loner T

Thanks for the reply.

It is an apple keyboard (I have two, both USB and wireless which both react the same way). They work for a few touches after restarting and then become unusable, opening other files like shortcuts if you see what I mean. I've been using the on screen keyboard to avoid problems.


Neither Alt, command + R or command + opt + R work when restarting to boot.

No I have not tried SMC and NVRAM Reset, what is that ?


No Time machine back-up I'm afraid. The optical drive is very selective (never use it much so I only noticed recently), it ejects OSX installation and win dvd's, so I tried the Paragon NTFS dvd which works fine.

Aug 29, 2016 5:23 AM in response to SHGD

SHGD wrote:


Thanks for the reply.

It is an apple keyboard (I have two, both USB and wireless which both react the same way). They work for a few touches after restarting and then become unusable, opening other files like shortcuts if you see what I mean. I've been using the on screen keyboard to avoid problems.

Is this both on OS X and Windows, or just one OS, but not both?



Neither Alt, command + R or command + opt + R work when restarting to boot.

No I have not tried SMC and NVRAM Reset, what is that ?

Please see

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support



No Time machine back-up I'm afraid. The optical drive is very selective (never use it much so I only noticed recently), it ejects OSX installation and win dvd's, so I tried the Paragon NTFS dvd which works fine.

Can you play Audio CDs and Video DVDs? You may want to create an OS X backup using TM and a Windows backup on a separate disk, in case you need to recover files and/or OS.

Sep 2, 2016 5:15 AM in response to SHGD

Insert a DVD or CD and from OS X Terminal, please post the output of


drutil list

drutil tray eject (should eject the inserted media)


The following command will produce significant output, but is useful.


drutil getconfig

Vendor Product Rev

MATSHITA DVD-R UJ-8A8 HB14


Media: None


GetConfiguration returned 120 bytes.


00000000 00 00 00 78 00 00 00 00 00 00 03 30 00 2B 00 00 |...x.......0.+..|

00000010 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 |................|

00000020 00 13 00 00 00 14 00 00 00 11 00 00 00 10 00 00 |................|

00000030 00 0A 00 00 00 09 00 00 00 08 00 00 00 01 0B 08 |................|

00000040 00 00 00 07 01 00 00 00 00 02 07 04 02 00 00 00 |................|

00000050 00 03 0B 04 0B 00 00 00 01 00 03 00 01 04 05 04 |................|

00000060 01 00 00 00 01 05 07 04 00 00 00 00 01 08 03 0C |................|

00000070 4D 39 36 00 32 34 36 35 |M96.2465 |


Current Profile: 0


Feature 0000h: Profile List

Raw Feature Descriptor:

00> 00 00 03 30 00 2B 00 00 00 1B 00 00 00 1A 00 00

10> 00 16 00 00 00 15 00 00 00 13 00 00 00 14 00 00

20> 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00

30> 00 08 00 00

Feature descriptor version: 0

Feature descriptor length: 48

Feature is persistent

Feature is current

Profile List:

002Bh DVD+R Double Layer DVD+R Double Layer

001Bh DVD+R DVD Recordable

001Ah DVD+RW DVD ReWritable

0016h DVD-R DL Layer Jump DVD-R Dual Layer Layer Jump Recording

0015h DVD-R DL Sequential DVD-R Dual Layer Sequential Recording

0013h DVD-RW Restricted Re-Recordable DVD using Restricted Overwrite

0014h DVD-RW Sequential Re-recordable DVD using Sequential recording

0011h DVD-R Sequential Write once DVD using Sequential recording

0010h DVD-ROM Read only DVD

000Ah CD-RW ReWritable CD capable

0009h CD-R Write once CD capable

0008h CD-ROM Read only CD capable


Feature 0001h: Core Feature Descriptor

Raw Feature Descriptor:

00> 00 01 0B 08 00 00 00 07 01 00 00 00

Feature descriptor version: 2

Feature descriptor length: 8

Feature is persistent

Feature is current

Validation of EVPD, Page Code, and the 16-bit Allocation length fields as described in [SPC-3] are not supported

Device Busy Event is supported

Physical Interface Standard:

00000007h Serial ATAPI

Logical Unit shall support the following commands:

INQUIRY

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

MODE SELECT

MODE SENSE

REQUEST SENSE

TEST UNIT READY


Feature 0002h: Morphing

Raw Feature Descriptor:

00> 00 02 07 04 02 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

Operational Change Request/Notification Class Events of GET EVENT/STATUS NOTIFICATION are supported

Logical unit supports only polling of GET EVENT/STATUS NOTIFICATION (Immed bit set to one).

Logical unit shall support the following commands:

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (partial class 3 support)


Feature 0003h: Removable Medium (Logical Unit contains removable media)

Raw Feature Descriptor:

00> 00 03 0B 04 0B 00 00 00

Feature descriptor version: 2

Feature descriptor length: 4

Feature is persistent

Feature is current

Loading Mechanism: Caddy/Slot type loading mechanism

Eject bit is set (unit can eject media)

Prevent Jumper bit is clear (media can be inserted)

DBML bit is set

Lock bit is set (media can be locked in unit)

Logical Unit shall support the following commands:

MECHANISM STATUS

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (class 4 fully support)

START/STOP UNIT


Feature 0100h: Power Management

Raw Feature Descriptor:

00> 01 00 03 00

Feature descriptor version: 0

Feature descriptor length: 0

Feature is persistent

Feature is current

Logical Unit shall support the following commands:

GET EVENT/STATUS NOTIFICATION (Power Management class)

START STOP UNIT (power condition field)

Power Condition Mode Page (1Ah)


Feature 0104h: Microcode Upgrade

Raw Feature Descriptor:

00> 01 04 05 04 01 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is not persistent

Feature is current

Drive does support validating 5-bit mode field of READ BUFFER and WRITE BUFFER commands.

Logical Unit shall support the following commands:

READ BUFFER (mode 03h)

WRITE BUFFER (mode 07h)


Feature 0105h: Time-out

Raw Feature Descriptor:

00> 01 05 07 04 00 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

G3Enable bit and the Group3 Timeout field are not supported

Logical Unit shall support the following commands:

Timeout and Protect mode page


Feature 0108h: Logical Unit Serial Number

Raw Feature Descriptor:

00> 01 08 03 0C 4D 39 36 00 32 34 36 35 30 30 41 51

Feature descriptor version: 0

Feature descriptor length: 12

Feature is persistent

Feature is current

Serial Number: M96246500AQ


Device Config complete.

Sep 2, 2016 6:49 AM in response to Loner T

The results from an old cd :


Last login: Fri Sep 2 15:34:17 on console

pc54:~ stuarthallett$ drutil list

Vendor Product Rev Bus SupportLevel

1 OPTIARC DVD RW AD-5680H 3AHB ATAPI Apple Shipping



pc54:~ stuarthallett$ drutil getconfig

Vendor Product Rev

OPTIARC DVD RW AD-5680H 3AHB



Media: DRDeviceMediaTypeCDR



GetConfiguration returned 172 bytes.



00000000 00 00 00 AC 00 00 00 09 00 00 03 30 00 2B 00 00 |...........0.+..|

00000010 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 |................|

00000020 00 14 00 00 00 13 00 00 00 11 00 00 00 10 00 00 |................|

00000030 00 0A 00 00 00 09 01 00 00 08 01 00 00 01 0B 08 |................|

00000040 00 00 00 07 01 00 00 00 00 02 07 04 02 00 00 00 |................|

00000050 00 03 07 04 09 00 00 00 00 10 01 08 00 00 08 00 |................|

00000060 00 01 01 00 00 1D 01 00 00 1E 09 04 03 00 00 00 |................|

00000070 00 21 0D 08 3F 09 05 01 07 00 00 00 00 2D 09 04 |.!..?........-..|

00000080 57 00 3F 09 00 2E 05 04 7F 00 0B F0 01 00 03 00 |W.?.............|

00000090 01 05 07 04 00 00 00 00 01 07 15 04 3E 00 00 00 |............>...|

000000A0 01 08 03 0C 45 32 32 39 39 53 4B 56 |....E2299SKV |



Current Profile: 9



Feature 0000h: Profile List

Raw Feature Descriptor:

00> 00 00 03 30 00 2B 00 00 00 1B 00 00 00 1A 00 00

10> 00 16 00 00 00 15 00 00 00 14 00 00 00 13 00 00

20> 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 01 00

30> 00 08 01 00

Feature descriptor version: 0

Feature descriptor length: 48

Feature is persistent

Feature is current

Profile List:

002Bh DVD+R Double Layer DVD+R Double Layer

001Bh DVD+R DVD Recordable

001Ah DVD+RW DVD ReWritable

0016h DVD-R DL Layer Jump DVD-R Dual Layer Layer Jump Recording

0015h DVD-R DL Sequential DVD-R Dual Layer Sequential Recording

0014h DVD-RW Sequential Re-recordable DVD using Sequential recording

0013h DVD-RW Restricted Re-Recordable DVD using Restricted Overwrite

0011h DVD-R Sequential Write once DVD using Sequential recording

0010h DVD-ROM Read only DVD

000Ah CD-RW ReWritable CD capable

0009h CD-R Write once CD capable current

0008h CD-ROM Read only CD capable current



Feature 0001h: Core Feature Descriptor

Raw Feature Descriptor:

00> 00 01 0B 08 00 00 00 07 01 00 00 00

Feature descriptor version: 2

Feature descriptor length: 8

Feature is persistent

Feature is current

Validation of EVPD, Page Code, and the 16-bit Allocation length fields as described in [SPC-3] are not supported

Device Busy Event is supported

Physical Interface Standard:

00000007h Serial ATAPI

Logical Unit shall support the following commands:

INQUIRY

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

MODE SELECT

MODE SENSE

REQUEST SENSE

TEST UNIT READY



Feature 0002h: Morphing

Raw Feature Descriptor:

00> 00 02 07 04 02 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

Operational Change Request/Notification Class Events of GET EVENT/STATUS NOTIFICATION are supported

Logical unit supports only polling of GET EVENT/STATUS NOTIFICATION (Immed bit set to one).

Logical unit shall support the following commands:

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (partial class 3 support)



Feature 0003h: Removable Medium (Logical Unit contains removable media)

Raw Feature Descriptor:

00> 00 03 07 04 09 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

Loading Mechanism: Caddy/Slot type loading mechanism

Eject bit is set (unit can eject media)

Prevent Jumper bit is clear (media can be inserted)

DBML bit is clear

Lock bit is set (media can be locked in unit)

Logical Unit shall support the following commands:

MECHANISM STATUS

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (class 4 fully support)

START/STOP UNIT



Feature 0010h: Random Readable

Raw Feature Descriptor:

00> 00 10 01 08 00 00 08 00 00 01 01 00

Feature descriptor version: 0

Feature descriptor length: 8

Feature is not persistent

Feature is current

Logical Block Size: 2048

Blocking Size: 1

Logical Unit shall support the following commands:

READ CAPACITY

READ(10)

Read/Write Error Recovery Parameters Mode Page (01h)



Feature 001Dh: MultiRead

Raw Feature Descriptor:

00> 00 1D 01 00

Feature descriptor version: 0

Feature descriptor length: 0

Feature is not persistent

Feature is current

Logical Unit shall support the following commands:

READ(10)

READ CD

READ DISC INFORMATION

READ TRACK/RZONE INFORMATION



Feature 001Eh: CD Read

Raw Feature Descriptor:

00> 00 1E 09 04 03 00 00 00

Feature descriptor version: 2

Feature descriptor length: 4

Feature is not persistent

Feature is current

Logical unit will return C2 error data

Logical unit will return CD-Text info in READ TOC (format field 05h) command

Logical Unit shall support the following commands:

READ CD

READ CD MSF

READ TOC/PMA/ATIP (format fields 00h, 01h, 02h, and 05h



Feature 0021h: Incremental Streaming Writable

Raw Feature Descriptor:

00> 00 21 0D 08 3F 09 05 01 07 00 00 00

Feature descriptor version: 3

Feature descriptor length: 8

Feature is not persistent

Feature is current

Data Block Type 0: supported

Data Block Type 1: not supported

Data Block Type 2: not supported

Data Block Type 3: supported

Data Block Type 4: not supported

Data Block Type 5: not supported

Data Block Type 6: not supported

Data Block Type 7: not supported

Data Block Type 8: supported

Data Block Type 9: supported

Data Block Type 10: supported

Data Block Type 11: supported

Data Block Type 12: supported

Data Block Type 13: supported

Data Block Type 14: not supported

Data Block Type 15: not supported

Buffer Under-run Free recording is supported for current media

Track Resources Information of the READ DISC INFO command is supported

Address Mode reservation of the RESERVE TRACK command is not supported

Number of Link Sizes: 1

Link Sizes: 87

Logical Unit shall support the following commands:

BLANK

CLOSE TRACK/SESSION

READ DISC INFORMATION

READ TRACK INFORMATION

RESERVE TRACK

SEND OPC INFORMATION

SYNCHRONIZE CACHE

WRITE(10)

Write Parameters Mode Page (05h)



Feature 002Dh: CD Track at Once

Raw Feature Descriptor:

00> 00 2D 09 04 57 00 3F 09

Feature descriptor version: 2

Feature descriptor length: 4

Feature is not persistent

Feature is current

Buffer Underrun Free recording is supported

R-W Raw subcode writing is supported

R-W Pack subcode writing is not supported

Test Writing writing is supported

CD-RW overwriting is supported

R-W subcode writing is supported

Data Block Type 0: supported

Data Block Type 1: not supported

Data Block Type 2: not supported

Data Block Type 3: supported

Data Block Type 4: not supported

Data Block Type 5: not supported

Data Block Type 6: not supported

Data Block Type 7: not supported

Data Block Type 8: supported

Data Block Type 9: supported

Data Block Type 10: supported

Data Block Type 11: supported

Data Block Type 12: supported

Data Block Type 13: supported

Data Block Type 14: not supported

Data Block Type 15: not supported

Logical Unit shall support the following commands:

BLANK (000b, 001, and 100b if CD-RW flag is set)

CLOSE TRACK SESSION

READ DISC INFORMATION

READ TRACK INFORMATION

RESERVE TRACK

SEND OPC INFORMATION (if OPC inf is returned via READ DISC INFO)

SYNCHRONIZE CACHE

WRITE(10)

Write Parameters Mode Page (05h)



Feature 002Eh: CD Mastering

Raw Feature Descriptor:

00> 00 2E 05 04 7F 00 0B F0

Feature descriptor version: 1

Feature descriptor length: 4

Feature is not persistent

Feature is current

Buffer Underrun Free recording is supported

Session at Once (SAO) recording is supported

Raw Multisession recording is supported

Raw recording is supported

Test Write recording is supported

CD-RW overwrite recording is supported

R-W subchannel recording is supported

Maximum Cue Sheet Length: 3056

Logical Unit shall support the following commands:

READ DISC INFORMATION

READ TRACK INFORMATION

SEND CUE SHEET (if SAO bit is set)

SEND OPC INFORMATOIN

SYNCHRONIZE CACHE

WRITE(10)

Write Parameters Mode Page (SAO & RAW write type - data block type 2 and 3 when R-W bit is set - page 05h)



Feature 0100h: Power Management

Raw Feature Descriptor:

00> 01 00 03 00

Feature descriptor version: 0

Feature descriptor length: 0

Feature is persistent

Feature is current

Logical Unit shall support the following commands:

GET EVENT/STATUS NOTIFICATION (Power Management class)

START STOP UNIT (power condition field)

Power Condition Mode Page (1Ah)



Feature 0105h: Time-out

Raw Feature Descriptor:

00> 01 05 07 04 00 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

G3Enable bit and the Group3 Timeout field are not supported

Logical Unit shall support the following commands:

Timeout and Protect mode page



Feature 0107h: Real-Time Streaming

Raw Feature Descriptor:

00> 01 07 15 04 3E 00 00 00

Feature descriptor version: 5

Feature descriptor length: 4

Feature is not persistent

Feature is current

Logical Unit does support SET STREAMING HIE bit

Logical Unit shall support the following commands:

SET STREAMING (WRC field)

READ BUFFER CAPACITY (Block bit)

READ(12)

SET CD SPEED

SET READ AHEAD

CD/DVD Cap & Mech Status Mode Page (2Ah) - Write Speed Perf Descriptor Blocks



Feature 0108h: Logical Unit Serial Number

Raw Feature Descriptor:

00> 01 08 03 0C 45 32 32 39 39 53 4B 56 42 65 78 62

Feature descriptor version: 0

Feature descriptor length: 12

Feature is persistent

Feature is current

Serial Number: E2299SKVBexb



Device Config complete.



pc54:~ stuarthallett$

Sep 2, 2016 7:57 AM in response to SHGD

If you have El Capitan, the OS X 10.6 DVD will be rejected by the installer.


Is it also rejected by the Mac when you use the Alt/Option key. Do not insert the 10.6 DVD when booted in El Capitan, but shutdown your Mac, power it back up and hold Alt/Option. Once you have Boot Manager running, now insert the DVD and check if it shows up in Boot Manager.


We can tackle the W7 once this is sorted.

Sep 2, 2016 10:19 AM in response to SHGD

Does the 10.6 DVD show up in the boot menu? If there are EFI updates on your Mac, you will run into such issues. Under El Capitan, look at System Report -> Hardware and post the SMC and EFI firmware versions.


Do you have a Recovery HD on your internal disk? From OSX Treminal, please post the output of


diskutil list

diskutil cs list

Sep 2, 2016 11:27 AM in response to Loner T

i suppose the boot menu is visible after booting, which i can't do despite many attemptes.

I looked at system report (please understand my mac is in french, and all of this already sounds like chinese to me). Here is the hardware details, i think :


SATA/SATA Express : NVidia MCP79 AHCI :

Fournisseur :
Produit :
Vitesse de la liaison : Vitesse de liaison négociée : Interconnexion physique : Description :

ST31000528ASQ :

Capacité :
Modèle :
Révision :
Numéro de série :
NCQ (Native Command Queuing) : Profondeur de la file d’attente : Support amovible :

Disque amovible :
Nom BSD :
Vitesse de rotation :
Type de média :
Type de carte de partition : État S.M.A.R.T. :

Volumes :

BOOTCAMP :

Capacité : Disponible : Inscriptible : Système de fichiers : Nom BSD :

Point de montage :

Contenu :

Macintosh HD :

Capacité : Disponible : Inscriptible : Système de fichiers : Nom BSD :

Point de montage : Contenu :
UUID du volume :

Recovery HD :

Capacité :
Nom BSD : Contenu :
UUID du volume :

1 To (1 000 204 886 016 octets) ST31000528ASQ
AP24
9VP241WY

Oui
32
Non
Non
disk0
7200
Rotation
MBR (partition Master Boot Record) Vérifié



Réservé au système :

Capacité : Disponible : Inscriptible : Système de fichiers : Nom BSD :

Point de montage : Contenu :

NVidia MCP79 AHCI :

Fournisseur :
Produit :
Vitesse de la liaison : Vitesse de liaison négociée : Interconnexion physique : Description :

104,9 Mo (104 857 600 octets) 79,4 Mo (79 429 632 octets) Oui
UFSD_NTFS

disk0s4
/Volumes/Réservé au système Windows_NTFS



OPTIARC DVD RW AD-5680H :

Modèle :
Révision :
NCQ (Native Command Queuing) : Disque amovible :
Éteindre :
Notification Async :

OPTIARC DVD RW AD-5680H 3AHB
Non
Non

Non Oui



iMac de Stuart Hallett 02/09/2016 19:54

NVidia
MCP79 AHCI
3 Gigabits
3 Gigabits
SATA
AHCI Version 1.20 Supported



325,71 Go (325 711 822 848 octets) 234,75 Go (234 754 895 872 octets) Oui
UFSD_NTFS

disk0s1 /Volumes/BOOTCAMP Windows_NTFS

673,53 Go (673 526 673 408 octets) 452,62 Go (452 619 968 512 octets) Oui
HFS+ journalisé

disk0s2
/
Apple_HFS 602A9C99-9ECD-3B71-8101-C39D4EC2D755



650 Mo (650 002 432 octets)
disk0s3
Apple_Boot B8929C6F-DE1C-3585-8D03-BD7E84AB6994



NVidia
MCP79 AHCI
3 Gigabits
1,5 Gigabit
SATA
AHCI Version 1.20 Supported


i have a recovery HD on desktop but i don't know how to link that with osX terminal.

Sorry for lack of question marks or other punctuations etc. My keyboard bugs badly, this is the virtual keyboard when it wants to work, all of this is very tedious because of an update to El Capitan which i deeply regret. Can i simply uninstall El Capitan...THANKS

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No partition possible for reinstallation of El Capitan

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